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We are pleased to announce new working hours at the following customer service centers, starting Thursday, 11th March 2021, We will continue to provide you with our online digital services. To know more about the new working hours, please click here.
Our new bill has been designed to explain your monthly charges simply and clearly, while giving you all the information you may need to manage your consumption and plan your payments. For more information, click here.
As a service improvement to make paying bills easier, ADDC will be giving customers extra time before Direct Debit deducts the billed amount from their accounts effective from 1 March 2021. For more information, please click here.
Dear Valued Customer,Avoid thinking about your monthly bill by making an early payment your first choice. For more information, please click here.
Dear Customer Please be informed that we will issue only electronic 'Green Bills', effective May 1, 2017. Register or update your preferred electronic method to receive your bill. for further information about green bill please press here
Find out about Municipality Charges for the tenants in Abu Dhabi Emirate
Tarsheed is an integrated, long-term program aimed at minimizing wasted water and electricity in all sectors within Abu Dhabi. It's time for us to rethink our consumption habits. For more information, click here.
Dear Valued Customer, Please note that water and electricity tariffs will change as of 1 January 2017. For More information please click here.
Download our mobile apps today so you can access our services, anytime, anywhere.
Find out about Tawtheeq, Abu Dhabi's tenancy contract register, and how it helps you get connected to electricity and water.
Discover the easy way to get your water and electricity supply connected.
Find out the rate that applies to your type of business.
Read our handy guide to moving in to your new property.
Our step-by-step guide to moving out of your property keeps thing simple.
Managing your water and electricity accounts online is simple, secure and convenient. Here are some answers to questions that will help you get set up.
Take a look at what our customers are asking us about moving out of a property; it's all here to help your move go smoothly.
There's plenty to do when moving into a new property, so to help you make your move we've put together some commonly asked questions.
If you're not clear about your bills and how to pay them, we've got all the answers and we're here to help.
Our handy consumer guides help you manage your resources to get your water and electricity working for you.
We'll help you understand your bill, look at payment options, read the rules on disconnections and much more.
Together making Abu Dhabi a sustainable city.
Drying clothes without wasting energy
When life gets busy an online account lets you manage your services whenever you want, wherever you are.
Keep things simple, smart and secure; set up your account now.
If you're a Key Account business user - typically a customer managing many accounts - you can click the button below and log in using your existing username and password.
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