All about your online account

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 Content Editor

If you’re not sure how your online account can benefit your business, or you’re not sure how to use it, this page has all you need to know. Read on to find out why you need one and how to get started.

Reasons why you need one

Well, you don't actually need one, but once it’s been activated your online account will make your life a lot easier. It will let you manage the water and electricity accounts for your business, easily and conveniently, from almost anywhere.

You can pay your bills, check how much water or electricity is being used, move in or out of a property, and much more.

How to get started

Activating your online account only takes a few minutes; you just need to create an easy-to-remember password and give us a few personal details of the main user. Once you’ve done that, we’ll set everything up for you.

ACTIVATE YOUR ONLINE ACCOUNT

Pay bills online

It’s really easy - and it’s the quickest way to pay. We’ll let you know when your bill is ready, so you or a staff member can go and check it online. The payment can then be made through our secure payment service.

To make things even easier for next time, you can save the credit or debit card details to your account. Or, set up Autopay, so we process your bill payments automatically each month .

MORE ABOUT BILLS AND PAYMENTS

Moving made easy

If you’re moving your business in or out of a property, you can make all the arrangements through your online account. It’s the quickest way to organise things when you’re on the move.

LEARN MORE ABOUT MOVING IN

LEARN MORE ABOUT MOVING OUT

Safe and sound

The details for your business are securely held in our state-of-the-art system. It’s important to keep the login details safe and never share the user name and password with anybody; if possible, you should remember this information instead of writing it down. We advise you to change the password often.

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