Rates and Tariffs 2020

There are a number of things that help determine the amount that you pay: how much water and electricity you use, the type of property you live in, and whether you’re a UAE National or an expatriate. This page explains how it all works.

Not looking for residential tariffs?   GO TO OTHER TARIFFS

Green or Red

Our residential tariffs are designed to encourage sustainable consumption. They’re divided into two different rates that affect your total bill. The Green band is charged at a lower rate, up to a set daily allowance based on a calculated “ideal average” consumption. If you use more than this limit, you’ll be charged at a higher Red band rate. So, if you stay in the green, you’ll pay less for each unit.

Green band: A lower rate for using within your daily allowance

Red band: A higher rate for using more than your daily allowance

Villa or apartment

The type of property that you call home will affect the tariff that’s applied to your bills. If you choose to live in a villa, your water and electricity consumption is likely to be higher than if you live in an apartment, so you’ll receive a higher Green band allowance.

UAE National or expat

There are different tariffs for UAE Nationals and expatriate customers. If you’re a UAE National you can choose one residential property to be billed at a lower rate under this tariff.

Here are our current residential tariffs:

UAE Nationals
Tariff and consumption rates for villas and apartments:
Water
AED 2.09


For 1 cubic metre

AED 2.6


For 1 cubic metre

Red rate applies to usage above the Green band


Green allowance
  • Apartment  0.7 cubic metre/day
  • Villa           7 cubic metre/day
Electricity
6.7 fils


For 1 kWh

7.5 fils


For 1 kWh

Red rate applies to usage above the Green band

Green allowance
  • Apartment  30 kWh/day
  • Villa             400 kWh/day
Expats
Tariff and consumption rates for villas and apartments:
Water
AED 7.84


For 1 cubic metre

AED 10.41


For 1 cubic metre

Red rate applies to usage above the Green band

Green allowance
  • Apartment  0.7 cubic metre/day
  • Villa             5 cubic metre/day
Electricity
26.8 fils


For 1 kWh

30.5 fils


For 1 kWh

Red rate applies to usage above the Green band

Green allowance
  • Apartment  20 kWh/day
  • Villa             200 kWh/day

** Effective 01/01/2018, charges will be inclusive of VAT at 5%


Check out the typical monthly bill amounts for your type of property  CONSUMPTION GUIDE

ResidentialTariffInformation2018EN

*
*
*
e.g +9715xxxxxxxx