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There are a number of things that help determine the amount that you pay: how much water and electricity you use, the type of property you live in, and whether you’re a UAE National or an expatriate. This page explains how it all works.
Not looking for residential tariffs? GO TO OTHER TARIFFS
Our residential tariffs are designed to encourage sustainable consumption. They’re divided into two different rates that affect your total bill. The Green band is charged at a lower rate, up to a set daily allowance based on a calculated “ideal average” consumption. If you use more than this limit, you’ll be charged at a higher Red band rate. So, if you stay in the green, you’ll pay less for each unit.
Green band: A lower rate for using within your daily allowance
Red band: A higher rate for using more than your daily allowance
The type of property that you call home will affect the tariff that’s applied to your bills. If you choose to live in a villa, your water and electricity consumption is likely to be higher than if you live in an apartment, so you’ll receive a higher Green band allowance.
There are different tariffs for UAE Nationals and expatriate customers. If you’re a UAE National you can choose one residential property to be billed at a lower rate under this tariff.
For 1 cubic metre
Red rate applies to usage above the Green band
For 1 kWh
** Effective 01/01/2018, charges will be inclusive of VAT at 5%
Check out the typical monthly bill amounts for your type of property CONSUMPTION GUIDE