Online account activation

  • 1 Identification
  • 2Account information
  • 3Log in
Activate your online account

If you were previously registered on our old site, you can use the same username and password to log in here. If not, read on to get started.

An online account is the best way to manage the services you’re getting from us. You can check your usage, change or update your details, manage connections and pay bills, whenever and wherever you like.
To start with, please enter your ADDC account number; you can find this in the Customer Details section of your bill. Then, click SEND ME A PIN CODE below.
What is your ADDC account number?

If you don’t know your ADDC account number, you may be able to register using your Emirates ID number.

Enter the 4-digit PIN code you receive here
e.g +9715xxxxxxxx