Submission of suggestions


 Content Editor

Service Description
  • Service Code/Number: ADDC.55
  • Service Category: Customer Care

A service to receive and consider customers' notices and suggestions for purpose of developing the services and raising the satisfaction level of customers. The customers can submit their suggestions through the available communication channels of ADDC.

Channels For Obtaining The Service

Traditional Channels

Service Centres
Contact Centre
Govt. of Abu Dhabi contact center

Digital Channels

Required Documents
  1. As per suggestion type.
Steps To Obtain The Service
  1. Submit suggestion via all available channels.
  2. Open suggestion in billing system.
  3. Study and Analyze suggestion and feedback customer.
  4. Close application.
Required Fees free
Relevance To Other Services
Categories Of Customers

Number Of Visits
e.g +9715xxxxxxxx