Submission of Emergency Water Cases

​​​​​​​​​

 Content Editor

Service Description
  • Service Code/Number: ADDC.50
  • Service Category: Customer Care

An application submitted by the customer in case of Water Supply Interruption, change in quality or leak of water. The categories for this service are residential, Commercial, Industrial, Agricultural and Governmental.

Channels For Obtaining The Service

Traditional Channels

Service Centres
Contact Centre
Telephone Calls

Digital Channels

Required Documents
  1. Customer to call (992) to open water emergency case.
Steps To Obtain The Service
  1. Customer to call (992) to open water emergency case.
  2. Review and verify the case.
  3. Send work team to identify the cause of the problem.
  4. Close the case after repair completion.
Required Fees Free.
Relevance To Other Services
Categories Of Customers


Number Of Visits
emergency-water-cases
*
*
*