Application for Water Supply Activation


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Service Description
  • Service Code/Number: ADDC.06
  • Service Category: Connection Of Water Services

A service to activate the water supply for the properties after completing installation of meters and issuance of building completion certificate according to the applicable agreements and procedures of the company. The beneficiary categories of this service are residential, commercial, industrial, Agricultural and Governmental.

Channels For Obtaining The Service

Traditional Channels

Service Centers
Contact Center
Telephone Calls

Digital Channels

Required Documents
  1. Submit the application and attach the required documents.
  2. Site Plan.
  3. Building completion certificate.
  4. Original Emirates ID.
Steps To Obtain The Service
  1. Submit application and attached the required documents.
  2. Study and review the application by the competent staff.
  3. Establish a field activity for the meters technician to inspect the site.
  4. Notify the client with approval or rejection of the site readiness.
  5. Verification and install meters.
  6. The service activation message shall be sent via the website.
  7. Close the application.
Required Fees Free.
Relevance To Other Services
Categories Of Customers

Number Of Visits
e.g +9715xxxxxxxx