Direct Debit Registration Service

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Service Description
  • Service Code/Number: ADDC.83
  • Service Category: Account Management and Bills

This service allows an ADDC customer to register for Direct debit. The service is available for customers who want to register for direct debit. The customer bank details are requested and they will authorize ADDC, or their bank to directly debit the outstanding amount from their bank accounts whenever the bill is generated for their account. The service is available for all customer classes (Residential, Agriculture, Industrial, Commercial, and Government).

Channels For Obtaining The Service

Traditional Channels

Service Centres
Contact Centre
External entity (bank)
Telephone Calls

Digital Channels

Required Documents
  1. Active ADDC account
  2. Valid Emirates ID for individual accounts
  3. Valid trade license\ Emirates ID for non-residential accounts
  4. Sufficient balance in the bank account each month
  5. International Bank Account Number (IBAN) from the bank from which the deduction will be made.
  6. Sign the initial registration application only for the automatic registration method.
  7. Sign the direct debit request only for the manual registration method.
Steps To Obtain The Service
  1. Backend service for registered users for Direct debit
Required Fees Free.
Relevance To Other Services
Categories Of Customers

Number Of Visits
Service Performance Indicators