Our company


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Who we are

As one of the leading water and electricity distribution companies in the Middle East, we take pride in our reputation for being an organisation people can trust. Every time you turn on a tap or flick on a light switch, you can be sure we're fulfilling our promise to deliver a quality service to our customers across Abu Dhabi.

We're a subsidiary of Abu Dhabi Power Corporation and operate under the watchful eye of Department of Energy (DoE), the independent regulator that makes sure water and electricity suppliers like us maintain a high level of service and keep within environmental, health and safety standards at all times.

Since we started operations back in 1998, our dedicated workforce has made it their business to plan, design, build and run our vast distribution network, which lets you enjoy our services in your home, your workplace, in shopping malls, hotels, entertainment destinations and lots of other places, too.

Of course, our network is only part of the story; it's supported by a commitment to great service that shows we care. Our huge staff of engineers, administrators and customer service professionals is one of the most valuable parts of our organisation; we aren't just a group of employees, we're a team.

A team that's always looking ahead, finding new ways to build a sustainable business that can meet the present and future needs of our residential and business customers.

Our leaders

The people in charge of our company are keen and committed to monitor and follow-up the work of the group, where the executive management in Abu Dhabi Distribution Company comprises of six departments that support the achievement of the company's vision to be among the best in the world by fulfilling four strategic themes: growth & sustainability, operation excellence, customer delight and excellence in overall performance.
The implementation of this strategic plan is led by:
H.E Saeed Mohamed Al Suwaidi ( Managing Director).
Abdulaziz Jalmoud Al Shamsi ( Customer Services Executive Director).
Dr. Majid Husain Al Kethari ( Operation Executive Director).
E. Abdulla Abdulla Al Suwaidi ( Asset Management Executive Director).
E. Mohamed Mushait Al Mazrouei ( Capital Project Director).
Fahad Hamad Al Shamsi ( Business Support Director).
Salem Butti Al Qubaisi ( Follow-up & Coordination Al Dhafra region Director).

Our vision

ADDC is committed to becoming a leading water and electricity distribution and supply company, comparable with the best performers worldwide, by 2020.

Strategic objectives

  • Build a smart, sustainable, integrated and rationalised distribution network, which meets current and future demand.
  • Delight our customers by providing services that fulfil their needs.
  • Safely operate and control our distribution network, ensuring operational efficiency at all times.

Our mission

To plan, develop, maintain, and operate a reliable, secure, safe, and cost effective distribution system in Abu Dhabi, and deliver services that meet or exceed our customers' expectations.

Our values

For us to achieve our vision there are certain core values that we've adopted as an organization; they affect how we think and how we operate:

  • Care
  • Innovation
  • Ownership
  • Teamwork
  • Transparency