Understand your bill

 Content Editor

A NEW BILL, MADE FOR YOU

You told us you wanted more from your ADDC bill, and we listened! The new bill has been designed to explain your monthly charges simply and clearly, while giving you all the information you may need to manage your consumption and plan your payments.


With consumption tips, personalised reminders, easy infographics that give you all the details you need and much more, your new bill can now give you exactly what you need to know.


Click here to log in to your account and view or pay your latest bill from your phone or any other device.

FRONT PAGE

ONE EASY NUMBER TO SHOW YOU THE MONTHLY TOTAL

This is where you get the big picture before you dive into the details. View your total bill amount for the month and discover many easy ways to pay, just by clicking on the link in your bill.


There's even a section that gives you helpful payment reminders or thanks you for paying on time, based on your monthly payment behaviour. And if you'd like, you can explore our selection of consumption tips to help you manage your account, save energy and bring down your monthly expenses!


AT A GLANCE

GET THE TOTAL FOR EACH ADDC SERVICE

This is where you can get an overview of your bill breakdown. From understanding your last month's balance to seeing the split between the water, electricity and other expenses in your total bill amount.


Here, you'll even find a helpful section that keeps you up-to-date with all the important news, information and updates that you need to know, with simple and to-the-point headlines.


A DETAILED SECTION:

EASY VISUAL BREAKDOWN OF ALL YOUR SERVICES

Your monthly bill includes water, electricity and municipality fees - and this is where you can understand them all in more detail. Compare your consumption to last year's and see if it's in the green band or red band, understand how this affects your bill amount and get alerted if you're crossing the ideal amount. There's even a yearly consumption graph that helps you understand your long-term behaviour and monitor your progress over time.


Click here to log in to your account and view or pay your latest bill from your phone or any other device.

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