Move in

  • 1 Property details
  • 2 Customer details
  • 3 Upload documents

Before you start

Moving into a new property is always a busy time, so we’ve made it really simple to set up your ADDC account to enjoy our water and electricity services at your business premises.

If you’re renting commercial property within Abu Dhabi city or surrounding areas, your tenancy contract should be registered with Tawtheeq, the city’s tenancy contract register.

MORE ABOUT TAWTHEEQ

Tenants registered with Tawtheeq

In 2015, we linked our systems to Tawtheeq, so your business electricity and water accounts will now be set up for you, once we receive your details. This means you don’t need to complete a separate move in application

Once you receive your new ADDC account number, you can manage your account online.
Just click here to activate your online account.

New owners and tenants not registered with Tawtheeq

If you’ve recently purchased your commercial property, or you are a business tenant renting property outside of the area covered by Tawtheeq, you’ll need to complete a move in application to begin receiving water and electricity.

The documents required

Please send us copies of the following documents:

For tenants:

  • Trade Licence
  • Signature Authorities
  • Tenancy Contract
  • Previous Account Closing Letter for the property you are moving into

MORE INFO

A note about Account Closing Letter

Previously known as a Clearance Certificate, an Account Closing Letter was issued when the previous ADDC account for your property was closed. To obtain a copy please contact either the last occupant of the property or the landlord.

For owners:

  • Trade Licence
  • Signature Authorities
  • Property Purchase Contract or Site Plan
  • Previous Account Closing Letter for the property you are moving into

MORE INFO

A note about Account Closing Letter

Previously known as a Clearance Certificate, an Account Closing Letter was issued when the previous ADDC account for your property was closed. To obtain a copy please contact either the last occupant of the property or the landlord.

To apply online, complete the form below and be prepared to upload your documents. You can come back to this page and check the status of your application at any time. For more information about moving in, contact our support team on 800 2332.

This Move In application is for business customers only. If you are a residential customer please click here.

Business move in application

To start the move in process, first give us some details about the property. You’ll need to complete all of the fields below.

Are you a tenant or the owner of this property?
Premise ID

The Premise ID is shown on your Tenancy Contract or Property Purchase Contract. For example: 1234567890. Once entered, your address will appear in the box below, please check it’s correct before continuing.

Property address
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